Last updated: 16 August 2026
This Shipping & Delivery Policy explains how Avanti Décor Limited (“Avanti Décor”, “we”, “us” or “our”) processes and delivers orders placed through avantidecor.ie. It should be read together with our Terms and Conditions.
1. Delivery areas
Online delivery is currently available to eligible addresses throughout the Republic of Ireland. Available delivery methods are determined by the delivery address entered at checkout.
If your address is outside the Republic of Ireland, please contact us before ordering. We may be able to provide a separate quotation, but delivery is not confirmed until we agree the arrangements with you in writing.
2. Delivery methods and charges
Standard delivery for eligible online orders is €20 per order, including orders containing samples. The available delivery options and the total applicable charge are displayed at checkout before payment. Free shipping may be available where the order value is at least €1,200 or where a valid free-shipping coupon is used. Any quotation agreed separately will take precedence over the standard checkout options.
3. Order processing and delivery estimates
We begin processing an order after it has been accepted and payment has been confirmed. Processing and delivery times may vary depending on stock availability, the product, order size, delivery address and whether an item is made or prepared to order. Business days are Monday to Friday, excluding public holidays in Ireland.
Any delivery date or time shown on a product page, at checkout, in an order confirmation or provided by our team is an estimate unless we expressly agree in writing that it is a fixed or essential delivery date. We will contact you if we become aware of a material delay.
4. Legal delivery time
We will deliver your goods by the date or within the period agreed with you. If no delivery time has been agreed, we will deliver without undue delay and no later than 30 days after the sales contract is entered into, as required by Irish consumer law.
If delivery by a particular date is essential, please tell us before placing your order and obtain our written agreement.
5. Large, bulky or fragile items
Some products, including wall panels and large-format sheets, require special handling. Please ensure that the delivery address is accessible for the type of vehicle and goods involved, that there is a safe place to unload, and that a responsible adult is available to receive the order. Tell us before dispatch about access restrictions, stairs, parking restrictions or other circumstances that may affect delivery.
6. Dispatch and tracking
Where tracking is available, we will send dispatch or tracking information to the email address provided with the order. Tracking updates are supplied by the carrier and may not always appear immediately.
7. Address details and failed delivery
Please check your delivery name, address, Eircode and contact number carefully before submitting the order. Contact us as soon as possible if any detail is incorrect. We cannot guarantee that an address can be changed after dispatch.
If delivery cannot be completed because the address is incorrect, access is unsafe or unavailable, or nobody is available to receive goods that require attendance, we will contact you to arrange the next step. Any reasonable additional delivery cost will be explained before redelivery is arranged.
8. Risk during delivery
We remain responsible for the goods while they are in transit with a carrier arranged by us. Risk passes to you when you, or a person nominated by you, takes physical possession of the goods. Different rules may apply if you independently appoint a carrier that we did not offer.
9. Damaged, incomplete or incorrect deliveries
Please inspect the packaging and goods as soon as reasonably possible after delivery. If anything is damaged, missing or incorrect, contact us promptly at info@avantidecor.ie and include your order number, a description of the issue and, where possible, clear photographs of the packaging and goods. Photographs help us investigate a claim with the carrier, but failing to report within 48 hours or to provide photographs does not remove your statutory consumer rights.
10. Delayed or missing deliveries
If your order has not arrived by the agreed date, please contact us. Where required by law, you may ask us to deliver within an additional period appropriate to the circumstances. If we do not deliver within that additional period, you may terminate the sales contract and receive a refund.
You may be entitled to terminate immediately if we refuse to deliver, or if delivery by the agreed date was essential and this was made clear and accepted before the contract was entered into. Nothing in this policy limits your rights under applicable Irish consumer law.
11. Returns and cancellations
Delivery issues are separate from your rights concerning cancellation, returns and faulty goods. Please see our Terms and Conditions for the applicable procedure, time limits and any lawful exceptions, including rules for made-to-order or personalised goods.
12. Contact us
Avanti Décor Limited
Company number: 738513
VAT number: IE 4137933HH
Registered office: Unit D9, Baldonnell Business Park, Baldonnell, Co. Dublin, D22 A0K6, Ireland
Email: info@avantidecor.ie
Telephone: 085 189 7534 or 087 065 4850